Questions,
answered plainly
Everything below is what we would tell you if you asked. Still stuck? Write to us. A person replies.
The product
The formula summary is collagen, a shine polymer, shea butter, vitamin E, mica and iron oxides. It contains no parabens, sulphates or added fragrance. Always check the ingredient list on the packaging for the batch you receive.
Each glaze is 4 ml, designed for about three months of daily wear. Actual use varies by application.
It is designed for a glass finish with a balm feel, without the sticky drag of a traditional gloss.
It holds through coffee and conversation, then fades evenly. Reapply whenever you want more colour or shine.
Yes. The product is vegan and never tested on animals.
Check the complete ingredient list on the packaging and ask your clinician if you have any concerns or sensitivities.
Shades
Use Find your red for a quick recommendation, then compare the five shade descriptions and worn images.
Kiss, Deer Blood, Velvet, Petal and Soft.
Orders
The UAE, Saudi Arabia, Bahrain, Qatar, Kuwait, Oman and Jordan.
Allow 1–2 business days in the UAE and 3–5 business days for the other listed destinations. These are estimates.
Email info@mew-official.com with your order number within 15 minutes. After that, fulfilment may already have started and changes cannot be guaranteed.
You may request a return within 30 days of delivery for an unused, unopened and sealed product in its original packaging.
For hygiene reasons, only if it arrived damaged, defective or incorrect.
Email info@mew-official.com with your order number and, when relevant, clear photos.
Approved refunds are sent to the original payment method within 10 days after the return is received and inspected. Your bank may need additional processing time.
Still deciding?
Find your red in three questions, or ask us anything.